West Marine: Customer Service

Flat rate shipping applies per order to shipments within the U.S. only; not valid to International destinations. Ground shipping delivery arrives in 3 to 5 business days. Next day delivery arrives by 5:00 p.m. local time. Early next day delivery arrives by 10:30 a.m. local time. No coupon necessary. Special orders, oversized items, hazardous items and truck carrier shipping will incur an additional shipping charge shown at checkout.

U.S. Territory Shipping
$19.95 flat rate shipping to U.S. Territories is provided by USPS, Priority Mail service. Other shipping methods are available to choose from and rates can range among destinations. Please follow the checkout process for the exact shipping amount by carrier. You will not be required to enter any payment to view these charges.

International Shipping
Because international shipping charges range from one country to another, please follow the checkout process for the exact amount. You will not be required to enter any payment to view these charges.

Delivery Schedule

Ground Shipping
Orders will be delivered within 3 - 5 working days.

Expedited Shipping Methods
Orders received by 2pm Eastern Time (no weekends) will ship same day.
Priority Shipments include FedEx 2-Day Service, and FedEx 1-Day Overnight Service.

Saturday Delivery
Please call toll free 1-800-BOATING

Overnight AM Delivery
Please call toll free 1-800-BOATING

Non Continental US Delivery
Add one day to all services to Hawaii, Alaska, and all the Trust Territories such as Puerto Rico, and US Virgin Islands etc. Puerto Rico and US Territories will require international shipping for priority orders. See below for expected deliveries.

International Shipping: Taxes & Duties Not Included

Canadian Service
Delivered in 5 - 10 working days.

Federal Express
Fast, traceable service delivered in 4 - 5 working days. Maximum: 9 feet in length.

DHL
Fast, traceable service. Usually less expensive than air mail. Delivery in 4 – 5 working days. Maximum: 4 feet in length.

Air Parcel Post
Available online to Canada only. Orders are not traceable. Delivered in 2-3 weeks. Maximum of 44lbs and 4 feet in length.

Oversized and Hazardous Items

Hazard Shipping

Hazard products are shipped via ground service and can take up to 7 working days. Hazardous shipping is only available within the Continental US for domestic orders. Extra hazard fees may apply.

Oversized Shipping

Oversized or heavy items may require special handling or oversized shipping. Be sure to read the special shipping information that appears on the product page your shopping basket, or on the purchase agreement page. Deliver may take up to 7 working days. Extra shipping will apply

Truck Freight

Delivery time is approximately 1-2 weeks. Truck Freight can only ship within the continental U.S.

Flat Rate Shipping

Purchase as much as you want and ship for one flat rate fee!

U.S. Domestic Orders

$9.95 Ground

$19.95 2-Day

$29.95 Next Day

$39.95 Next Day AM (by phone only)

$49.95 Saturday Delivery (by phone only)

Alaska or Hawaii

$19.95 Economy Air

$29.95 2-Day

$39.95 Next Day


Company History Mission Statement Press Room Careers at West Marine Affiliate Program Catalog Request Store Locator And More...	Stock Price Press Releases SEC Filings Email Alerts Analyst Coverage Management Team Financial FAQ And More...	Terms Of Use Returns/Exchanges Privacy Policy Contact Us Site Map Annual Catalog Product Recalls And More...

Product offering and prices listed on this website (www.westmarine.com) are limited to Internet and phone orders (1-800-BOATING). Prices on periodic web-only specials apply only to Internet orders. Product offering and/or prices may vary at West Marine retail stores. �2008 West Marine | All Rights Reservedpics11